Introducing our new digital facilitation desk! Enjoy the benefits of having an in-person agent at your service to answer any questions or concerns you may have.

One window solution for 245+ types of service requests including:

• Alfa app registration/activation
• Card Activation
• Alfa/IB password reset 
• Card blocking
• Card issuance
• Account / transaction enquiry
• Credit card enquiry / statement
• Alfa Un-subscription 

Instant guidance and resolution of technical queries.

Paperless transaction in a secure environment.